Prime Guest Hotel Contract 1500 Pocket Sprung Mattress

Introducing the Prime Hotel Contract Mattress—the hotel-grade solution for guest rooms that demand enduring comfort and dependable support. Designed for high-occupancy environments, its 1500 pocket springs deliver precise, zoned support while minimising motion transfer, ensuring a restful night for every guest. Built with the precision and care you’d expect from UK makers, this mattress fuses luxury materials with robust engineering to withstand daily commercial use. It offers a stable sleeping platform that enhances room ambience and guest satisfaction alike.

Crafted in the UK by skilled bedding specialists, the Prime Contract Beds approach prioritises durability and consistent performance. The UK craftsmanship ethos informs every stage—from careful stitching to a resilient interior that preserves shape and comfort after years of hotel turnover. The 1500-pocket spring system works in concert with a breathable sleep surface to help regulate temperature and provide supportive, long-lasting comfort for guests, even after repeated occupancy cycles.

Safety and compliance are central. Prime Contract Beds products are independently tested to meet Crib 5 BS7177 standards (Ignition Source 5), giving confidence across commercial and domestic settings. This contract-grade mattress is designed to withstand frequent turning, quick turnover, and routine housekeeping, while maintaining its structural integrity and comfort over years of service. The result is a reliable sleeping foundation that supports sleep quality in demanding environments.

Designed for hotels, guest houses and care environments, the mattress pairs seamlessly with Prime Contract Beds’ broader contract range, including room-by-room installation and bulk pricing options. It offers a robust, low-maintenance profile that supports regular housekeeping routines and helps facilities sustain high standards of guest comfort. The cover and interior components are selected for durability and comfort, ensuring a consistent sleep experience across multiple guests and seasons.

Customers can request free fabric swatches to preview colour, texture, and quality before ordering.

Cancellations and Returns

1. Cancellation Period:
   You may cancel your order within 14 days from the date of delivery.

2. Administration Fee:
   A 5% administration fee will be charged for cancellations and returns, based on the total order value.

3. Made-to-Order Products:
   A 50% cancellation fee applies to made-to-order items, such as Divan Bases, Headboards, Mattresses, and Ottoman Storage Boxes, unless the cancellation is made within one working day of placing the order.

4. Return Process:
   If you are dissatisfied with your purchase, you may contact our Customer Service Department within 14 days of delivery to initiate a return. You may return the goods at your own cost in their original condition and packaging, or request a collection, which will incur a direct cost deducted from your refund.

5. Condition of Goods:
   Items must be returned in the same condition as received and in their original packaging. Inadequately packaged items may not be collected, and a fee may apply.

6. Mattresses:
   Mattresses can only be returned if unopened. If you wish to test a mattress, please keep it wrapped until you’re certain you want to keep it.

7. Refunds:
   Refunds will be processed within 30 days of cancellation or upon receipt and inspection of the returned goods. The company reserves the right to withhold part or all of the refund if items are returned damaged.

Contact Information:

• Email: info@primecontractbeds.co.uk

• Phone Number: 01484767777

• Website: primecontractbeds.co.uk